Shipping policy

At Stride & Co., we are committed to delivering your order quickly, securely, and with the highest level of service. Please review our shipping policy before placing your order.

Order Processing

Orders are typically processed within 2–3 business days after payment has been successfully confirmed.

During periods of high demand, holidays, or promotional events, processing times may be slightly extended.

Once your order has been shipped, you will receive a shipping confirmation email along with tracking information, when available.

Estimated Delivery Time

After your order has been dispatched, the estimated delivery time is:

7–14 Business Days

Delivery times are estimates and may vary depending on your location and local carrier operations.

Shipping Costs

Shipping costs are calculated at checkout based on your shipping destination.

Any applicable shipping charges will be clearly displayed before payment is completed.

Order Tracking

Once your order has been shipped, you'll receive a confirmation email containing your tracking information.

Please allow a few business days for tracking updates to appear after dispatch.

Delivery Delays

While we work with reliable shipping partners, delivery times may occasionally be affected by circumstances beyond our control, including:

  • Customs inspections
  • Severe weather conditions
  • Public holidays
  • Carrier delays
  • Transportation disruptions
  • High seasonal shipping volumes

Stride & Co. is not responsible for delays caused by shipping carriers or customs authorities.

Shipping Address

Customers are responsible for providing an accurate and complete shipping address.

If an incorrect address is submitted and the package must be re-shipped, additional shipping charges may apply.

Stride & Co. cannot be held responsible for orders delivered to incorrectly provided addresses.

Lost Packages

If your shipment appears to be lost during transit, please contact our support team.

We will work directly with the shipping carrier to investigate the shipment and assist in reaching a resolution as quickly as possible.

Customs & Import Duties

Depending on your country or region, customs duties, import taxes, or other fees may apply.

These charges are determined by local customs authorities and, when applicable, are the responsibility of the customer.

Multiple Shipments

Orders containing multiple products may occasionally be shipped separately to ensure faster and more efficient delivery.

If this occurs, tracking information will be provided for each shipment.

Contact Us

If you have any questions regarding shipping or your order, please contact us.

Stride & Co.
Website: www.strideco.store
Email: team@strideco.store